Please note all deliveries are sent in discreet packaging with no company logo or details visible. All orders are dispatched by our official fulfilment centre, Autofulfil, from Galway, Ireland.
How much does delivery cost?
Delivery to Ireland and the UK is free on orders of 3 or more units.
Delivery to Ireland and the UK on other orders is charged at €4.95. Delivery to other countries is charged as follows:
|Bosnia and Herzegowina||19.67|
|China (incl Hong Kong)||15.41|
|Germany – Helgoland, Busingen am Hochrhein||7.50|
|Italy – Livigno, Campione d’Italia, Lake Lugano||7.50|
|UK – excl NI||8.95|
|UK – Northern Ireland||4.95|
How long will delivery take?
Ireland & UK
Deliveries are dispatched by courier (track & trace). Our courier service have notified us that the Christmas peak has started early this year and all couriers are experiencing a backlog. Orders will be delivered within 3-5 business days A signature is required to complete delivery.
International orders (outside Ireland and UK) are dispatched by tracked post or courier.
International delivery lead times (after dispatch) are estimated as: Europe 3-7 business days, Rest of World 6-11 business days.
If no one is available to sign for an international delivery then an information slip will be left at the address with details of how you can collect your package.
Items purchased can be returned for a refund within 14 days of delivery. All refunds are processed via the card used to make the purchase. Items returned must be as new, in the original packaging, unopened and in re-sale able condition. All returns must be accompanied by a copy of the delivery docket received with your order.
Items purchased online can also be returned via Post/Courier to:
Nua Fertility Limited
Unit B3 Deerpark Industrial Estate
No responsibility can be accepted for items that are lost in transit so it is recommended that all items are returned via recorded delivery.
For queries, contact us
If you have any further queries in relation to your order please do not hesitate to contact us directly at firstname.lastname@example.org