LEGAL

Shipping and Returns

Please note all deliveries are sent in discreet packaging with no company logo or details visible. All orders are dispatched by our official fulfilment centre, Autofulfil, from Galway, Ireland.

How much does delivery cost?

Delivery to Ireland and the UK is free on orders of 3 or more units.

Delivery to Ireland and the UK on other orders is charged at €4.95. Delivery to other countries is charged as follows:

Destination Country

Shipping Cost

Australia 21.97
Austria 14.36
Belgium 7.50
Bosnia and Herzegowina 19.67
Brazil 24.61
Bulgaria 17.75
Canada 18.86
China (incl Hong Kong) 15.41
Croatia 15.66
Cyprus 23.49
Czechia 14.36
Denmark 13.05
Estonia 18.15
Finland 18.41
France 7.50
Germany 7.50
Germany – Helgoland, Busingen am Hochrhein 7.50
Greece 20.62
Hungary 15.02
Iceland 20.93
India 19.55
Ireland 4.95
Italy 7.50
Italy – Livigno, Campione d’Italia, Lake Lugano 7.50
Japan 18.86
Latvia 18.53
Liechtenstein 56.93
Lithuania 15.02
Luxumberg 7.50
Macedonia 20.17
Malta 19.98
Monaco 7.50
Montenegro 56.93
Netherlands 7.50
New Zealand 28.87
Nigeria 20.53
Norway 25.42
Phillipines 24.27
Poland 14.36
Portugal 15.80
Romania 27.85
Russia 59.01
Serbia 18.98
Slovakia 14.62
Slovenia 15.02
South Africa 21.30
Spain 16.32
Sweden 15.14
Switzerald 16.39
Turkey 18.40
UAE 21.74
UK – excl NI 8.95
UK – Northern Ireland 4.95
USA 20.44

How long will delivery take?

 

Ireland & UK

Deliveries are dispatched by courier (track & trace). Our courier service have notified us that the Christmas peak has started early this year and all couriers are experiencing a backlog. Orders will be delivered within 3-5 business days A signature is required to complete delivery.

International deliveries

International orders (outside Ireland and UK) are dispatched by tracked post or courier.

International delivery lead times (after dispatch) are estimated as: Europe 3-7 business days, Rest of World 6-11 business days.

If no one is available to sign for an international delivery then an information slip will be left at the address with details of how you can collect your package.

Returns

Items purchased can be returned for a refund within 14 days of delivery. All refunds are processed via the card used to make the purchase. Items returned must be as new, in the original packaging, unopened and in re-sale able condition. All returns must be accompanied by a copy of the delivery docket received with your order.

Items purchased online can also be returned via Post/Courier to:

Nua Fertility Limited
c/o Autofulfil
Unit B3 Deerpark Industrial Estate
Oranmore
Co Galway
H91 D452

No responsibility can be accepted for items that are lost in transit so it is recommended that all items are returned via recorded delivery.

For queries, contact us

If you have any further queries in relation to your order please do not hesitate to contact us directly at hello@nuafertility.com