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LEGAL

Shipping and Returns

Please note all deliveries are sent in discreet packaging with no company logo or details visible. All orders are dispatched by our official fulfilment centre, Autofulfil, from Galway, Ireland.

How much does delivery cost?

Delivery to Ireland and the UK is free on orders of 3 or more units.

Delivery to Ireland and the UK on other orders is charged at €4.95. Delivery to other countries is charged as follows:

Destination Country

Shipping Cost

Australia21.97
Austria14.36
Belgium7.50
Bosnia and Herzegowina19.67
Brazil24.61
Bulgaria17.75
Canada18.86
China (incl Hong Kong)15.41
Croatia15.66
Cyprus23.49
Czechia14.36
Denmark13.05
Estonia18.15
Finland18.41
France7.50
Germany7.50
Germany – Helgoland, Busingen am Hochrhein7.50
Greece20.62
Hungary15.02
Iceland20.93
India19.55
Ireland0.00
Italy7.50
Italy – Livigno, Campione d’Italia, Lake Lugano7.50
Japan18.86
Latvia18.53
Liechtenstein56.93
Lithuania15.02
Luxumberg7.50
Macedonia20.17
Malta19.98
Monaco7.50
Montenegro56.93
Netherlands7.50
New Zealand28.87
Nigeria20.53
Norway25.42
Phillipines24.27
Poland14.36
Portugal4.95
Romania27.85
Russia59.01
Serbia18.98
Slovakia14.62
Slovenia15.02
South Africa21.30
Spain16.32
Sweden15.14
Switzerald16.39
Turkey18.40
UAE21.74
UK – excl NI0.00
UK – Northern Ireland0.00
USA20.44

How long will delivery take?

Ireland & UK

Deliveries are dispatched by courier (track & trace). Our courier service have notified us that the Christmas peak has started early this year and all couriers are experiencing a backlog. Orders will be delivered within 3-5 business days A signature is required to complete delivery.

International deliveries

International orders (outside Ireland and UK) are dispatched by tracked post or courier.

International delivery lead times (after dispatch) are estimated as: Europe 3-7 business days, Rest of World 6-11 business days.

If no one is available to sign for an international delivery then an information slip will be left at the address with details of how you can collect your package.

Returns

We are so confident that you will love our products that we offer 60 day no quibble returns. If for any reason you receive goods that are damaged or you have simply just changed your mind you can return it for a replacement or refund.

Items returned must have been purchased online from www.nuafertility.com less than 60 days ago. They must be returned in the original packaging, unopened and in re-saleable condition. All returns must be accompanied by a copy of the delivery docket received with your order. Refunds are processed via the card used to make the purchase.

Returns should be sent to:

Nua Fertility Limited
c/o Autofulfil
Unit B3 Deerpark Industrial Estate
Oranmore
Co Galway
H91 D452

No responsibility can be accepted for items that are lost in transit, so it is recommended that all items are returned via recorded delivery.

For queries, contact us

If you have any further queries in relation to your order please do not hesitate to contact us directly at hello@nuafertility.com

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